August 31, 20264 min read
Leaving Intercom without losing your history
A walkthrough of the Intercom importer: the token, the preview, what maps to what, and the parts we tell you we left behind.
By fikadesk
Blog
Notes on how fikadesk is built. The architecture, the self-hosting story, the importers.
August 30, 20265 min read
How we made every tenant a database row away from impossible
Forced row-level security, tenant_id-first keys, a gapless outbox, and the CI gate that replays every read under a foreign tenant.
By fikadesk
August 29, 20264 min read
A support inbox you can read the source of
Why the core is AGPL-3.0, what self-hosting actually looks like, and where the open part ends.
By fikadesk